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Go Trip

About Us

Welcome to PilgrimPro, your trusted companion on the sacred journey of Umrah and Hajj. At PilgrimPro, we understand the profound significance of these spiritual voyages, and we're dedicated to simplifying and enhancing every aspect of your pilgrimage experience.

Founded with a vision to blend technology with tradition, PilgrimPro strives to revolutionize the way pilgrims embark on their spiritual journeys. With our intuitive app, we aim to empower pilgrims with the tools they need to navigate the spiritual and logistical challenges of Umrah and Hajj seamlessly.

What sets PilgrimPro apart is our commitment to providing comprehensive assistance tailored to the unique needs of every pilgrim. Whether you're a first-time pilgrim or a seasoned traveler, our user-friendly interface ensures that you have access to all the essential information, guidance, and resources at your fingertips.

Our innovative features include a dedicated Mutawwif feature, connecting you with experienced guides who provide personalized assistance throughout your pilgrimage. From organizing travel itineraries to offering real-time updates on prayer times and crowd conditions, PilgrimPro is designed to streamline your pilgrimage experience.

Additionally, PilgrimPro offers informative guides on rituals and traditions, a secure platform for managing bookings and accommodations, and a community hub where you can connect with fellow pilgrims and share insights and experiences.

At PilgrimPro, we recognize that the journey of Umrah and Hajj is not just a physical expedition but a profound spiritual odyssey. That's why we're dedicated to supporting you every step of the way, helping you connect with your faith, fellow pilgrims, and the sacred heritage of Islam.

Join us on this transformative journey with PilgrimPro, where technology meets spirituality to enrich your Umrah and Hajj experience like never before. Let us be your trusted companion as you embark on the pilgrimage of a lifetime.

Privacy Policy


Privacy Policy for PilgrimPro (SAMPLE)

This Privacy Policy describes how Theta Innovation Sdn Bhd ("we", "us", or "our") collects, uses, and discloses information collected from users ("you" or "your") of the PilgrimPro mobile application ("App").

Information We Collect

Personal Information: We may collect personal information such as your name, email address, and phone number when you create an account with PilgrimPro.

Usage Data: We may collect information on how you use the App, such as your interactions with features and functionalities.

Location Information: With your consent, we may collect your device's precise location data to provide location-based services within the App.

Device Information: We may collect information about your device, including its unique device identifier, operating system, and mobile network information.

 

How We Use Your Information

To Provide Services: We use your information to provide and maintain the App, including personalized features and functionalities.

To Communicate: We may use your contact information to send you important updates, notifications, and promotional materials related to the App.

To Improve Our Services: Your information helps us analyze trends, monitor usage patterns, and improve the overall user experience of the App.

To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes.

Information Sharing and Disclosure

Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating the App and delivering services to you.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Your Choices

You may choose not to provide certain information to us, but this may limit your ability to use certain features of the App. You can also review and update your account information at any time within the App.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy within the App.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@pilgrim-pro.com.

By using the PilgrimPro App, you consent to the collection and use of your information as described in this Privacy Policy.

Term of Services

Terms of Service

These Terms of Service ("Terms") govern your access to and use of PilgrimPro (the "App"), provided by Theta Innovation Sdn Bhd ("we," "us," or "our"). By accessing or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.

1. Account Registration

1.1. In order to access certain features of the App, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated.

1.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

2. Use of the App

2.1. You may use the App for lawful purposes only and in accordance with these Terms. You agree not to use the App in any way that violates any applicable law or regulation or that infringes upon the rights of others.

2.2. You acknowledge and agree that the App may include features that allow you to connect with third-party services. You are solely responsible for your interactions with any third-party services and for complying with their terms and conditions.

3. Intellectual Property

3.1. The App and its contents, including but not limited to text, graphics, images, logos, and software, are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws.

3.2. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, or transmit any portion of the App except as expressly permitted by these Terms or with our prior written consent.

4. Disclaimer of Warranties

4.1. THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

4.2. WE MAKE NO WARRANTY OR REPRESENTATION THAT THE APP WILL MEET YOUR REQUIREMENTS, THAT YOUR USE OF THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS IN THE APP WILL BE CORRECTED.

5. Limitation of Liability

5.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE APP; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE APP; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION.

6. Governing Law and Dispute Resolution

6.1. These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

6.2. Any dispute arising out of or relating to these Terms or your use of the App shall be exclusively resolved by arbitration administered by the [Arbitration Association], in accordance with its Commercial Arbitration Rules.

7. Changes to these Terms

7.1. We reserve the right to modify or replace these Terms at any time. If we make material changes to these Terms, we will notify you by posting a notice on the App or by sending you an email. Your continued use of the App after any such changes constitutes your acceptance of the new Terms.

8. Contact Us

8.1. If you have any questions about these Terms, please contact us at support@pilgrim-pro.com .